Privacy Policy

Kollections Privacy Policy

At Kollections, we deeply value your trust and are committed to protecting your personal information. This Privacy Policy outlines our practices regarding the collection, use, and safeguarding of your information when you interact with us or use our products and services. Whether you're exploring our curated selection of Korean skincare or making a purchase, we want you to feel confident in how your information is handled.

What Personal Information We Collect

When you visit Kollections, we automatically gather specific details about your device to enhance your shopping experience. This includes:

  • Device Information: We collect data such as your web browser type, IP address, time zone, and the cookies installed on your device.
  • Browsing Data: As you navigate through our site, we capture information about the individual pages or products you view, the websites or search terms that referred you to our site, and how you interact with our content.

We gather this Device Information using the following technologies:

  • Cookies: These are small data files placed on your device or computer that often include an anonymous unique identifier, helping us enhance your browsing experience.
  • Log Files: These track actions occurring on our site and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web Beacons, Tags, and Pixels: These electronic files help us understand how you browse our site, ensuring we deliver a seamless experience.

Additionally, when you make (or attempt to make) a purchase through Kollections, we collect certain information from you, including your name, billing and shipping address, payment details (such as credit card numbers), and contact information. This is referred to as Order Information.

How We Use Your Personal Information

The information we collect serves several purposes:

  • Order Fulfillment: We use your Order Information to process your payments, arrange for shipping, and provide you with invoices and order confirmations.
  • Communication: We may use your contact details to keep you informed about your orders or any updates related to your interactions with Kollections.
  • Risk & Fraud Prevention: We use your Device Information, particularly your IP address, to screen for potential risks or fraudulent activity.
  • Personalization & Marketing: Based on your preferences, we may use your information to tailor our product recommendations, marketing campaigns, and overall site experience to better meet your skincare needs.

Your Comfort, Our Priority

At Kollections, your privacy is paramount. We strive to provide transparency and security in every interaction you have with us. If you have any questions, concerns, or would like to know more about how we handle your information, please don’t hesitate to contact us.

By engaging with Kollections and using our products or services, you agree to the terms outlined in this Privacy Policy.